Frequently Asked Questions
ACCOUNT INFORMATION
To access your orders and active subscriptions, log into our website and go to the "My Active Subscriptions" section. Use your registered email address and zip code to log in, and you'll be able to view and manage your orders and subscriptions with ease.
Follow these steps to change your address online:
1. Go to 'My Active Subscriptions'.
2. Click on the address change link.
3. Enter your new address.
If you didn't order from us, contact the publisher using the 'Magazine Subscriber Services' link above for online support.
PAYMENTS
You can pay with a credit card, PayPal, or check
Charges appear as MAGAZINECIRCLELLC. Access your orders under ‘My Active Subscriptions.'
OFFERS/ DISCOUNTS
Email us the details of the offer, and we’ll try to match it. Our prices are the lowest publisher-authorized rates. Lower prices may include automatic renewals at higher rates.
MAGAZINE SUBSCRIPTION INFORMATION
Your first issue should arrive in 8-16 weeks. Check the magazine's "FAQs & More Info" for details. Processing takes about a week.
Report missed issues to us, and we'll extend your subscription. You can report the problem
here.
Find the expiration date on your magazine label above your name (e.g., Dec 27).
Renewals are added to your existing term, avoiding duplicates. Report any duplicates, and we'll resolve it.
Renew online by searching for the magazine and selecting RENEW. Enter your mailing address as on your current issue. No account number is needed.
The new expiration date will appear on your cover in 8-16 weeks. Renew 8-12 weeks before your subscription expires. We’ll send a renewal reminder via email.
We’ll send a renewal reminder 4 months before expiration. Renew early to avoid missing an issue.
Email us to merge orders into one continuous subscription.
Cancel orders through 'My Orders'. Click 'View Details' and then the cancel button. Alternatively, contact us here. Check our cancellation policy for more details.
If you didn't order from us, use Magazine Subscriber Services to cancel or report a charge.
We don’t send unsolicited subscriptions. Email us if you suspect a subscription is a gift.
If you didn't order from us, use Magazine Subscriber Services to cancel or report a charge.
We don’t send unsolicited subscriptions. Email us if you suspect a subscription is a gift.
PRISON/ INTERNATIONAL DELIVERY
Some magazines can be delivered to correctional facilities. Check the "FAQs & More Info" for each title. Include the inmate number after the last name when ordering.
Currently, we deliver only within the USA. We are exploring the possibility of international shipping.
CONTACT US
Email us or start a live chat. Call us at (866) 732-9060 or (866) 797-7950 and leave a message. We’ll get back to you ASAP.