Menu
Your Cart

Frequently Asked Questions

ACCOUNT INFORMATION

Orders placed with us can be accessed on our websites under My Active Subscriptions. Just simply log in using your email address and zip code.

PAYMENTS

OFFERS/ DISCOUNTS

MAGAZINE SUBSCRIPTION INFORMATION

Your first issue starts in 8-16 weeks depending on the frequency. Please check the FAQs of the specific magazine you're interested in. It takes about a week for your subscription to be received and scheduled by the publisher. It will then be included with the publisher's next production cycle and shipped to you via standard mail.
If you have missed any issues with your magazine subscription, please let us know and we will extend your subscription by the number of issues missed and also find out if the post office is having any problems delivering your subscription. Please log in here to report.
The month and expiration date (month/year e.g. Dec 22) of your subscription can be found on your magazine label above your name on the right.
To cancel your subscription or report a charge to your credit card, simply go to Magazine Subscriber Services and locate the publisher's customer service phone number or use the "Cancel subscription": link provided. The publisher might have information on where the subscription originated from. Remember that we, Subscribe Renew do not send out unsolicited subscriptions or free trials however if you feel this might be a gift from someone, email us and we will find out if it was ordered from us and provide you with the gift giver details.

Orders placed with us can be cancelled under 'My Orders.' Click the 'view' icon and a cancel button is available for each order. We can also handle the cancellations for you, simply contact us here, and will take care of everything. Please check our cancellation policy.

PRISON/ INTERNATIONAL DELIVERY

We only deliver to USA address at this time. We are looking into expanding deliveries to other countries like Canada in the near future.

CONTACT US

We love to hear from you. You can send us an email or a live chat message if you need any assistance. Our agents are on standby to address your concerns. It will also be our pleasure if we can talk to you, just give us a call at (866)732-9060 or (866)797-7950, leave a message and we’ll surely reach you.