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Frequently Asked Questions

ACCOUNT INFORMATION

Orders placed with us can be accessed on our websites under My Active Subscriptions. Just simply log in using your email address and zip code.

PAYMENTS

OFFERS/ DISCOUNTS

MAGAZINE SUBSCRIPTION INFORMATION

Your first issue starts in 8-16 weeks depending on the frequency. Please check the FAQs of the specific magazine you're interested in. It takes about a week for your subscription to be received and scheduled by the publisher. It will then be included with the publisher's next production cycle and shipped to you via standard mail.
If you have missed any issues with your magazine subscription, please let us know and we will extend your subscription by the number of issues missed and also find out if the post office is having any problems delivering your subscription. Please log in here to report.
The month and expiration date (month/year e.g. Dec 22) of your subscription can be found on your magazine label above your name on the right.

PRISON/ INTERNATIONAL DELIVERY

We only deliver to USA address at this time. We are looking into expanding deliveries to other countries like Canada in the near future.

CONTACT US

We love to hear from you. You can send us an email or a live chat message if you need any assistance. Our agents are on standby to address your concerns. It will also be our pleasure if we can talk to you, just give us a call at (866)732-9060 or (866)797-7950, leave a message and we’ll surely reach you.